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How to detect if the customer disconnects a call before pickup? #992

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darprachi opened this issue Mar 20, 2025 · 0 comments
Open

How to detect if the customer disconnects a call before pickup? #992

darprachi opened this issue Mar 20, 2025 · 0 comments

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@darprachi
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version v2.14.6, how can we reliably detect if a customer disconnects a voice call within 20 seconds before an agent picks it up?

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