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docs: email notification fails to subscribe to email service #22689

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afzal442 opened this issue Apr 16, 2025 · 1 comment · May be fixed by #22706
Open
3 tasks done

docs: email notification fails to subscribe to email service #22689

afzal442 opened this issue Apr 16, 2025 · 1 comment · May be fixed by #22706
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component:docs component:notifications Related to notifications subsystem version:2.14 Latest confirmed affected version is 2.14

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@afzal442
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afzal442 commented Apr 16, 2025 •
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Checklist:

  • I've searched in the docs and FAQ for my answer: https://bit.ly/argocd-faq.
  • I've included steps to reproduce the bug.
  • I've pasted the output of argocd version.

Describe the bug

While subcribring to email service, notification fails to trigger the event showing app password is wrong despite email password given as per the docs.

After adding the app password by creating form here instead of email password, this works.

ref: https://support.google.com/accounts/answer/185833?visit_id=638803176892247485-3296864372&p=InvalidSecondFactor&rd=1

To Reproduce
Follow the docs to reproduce
https://argo-cd.readthedocs.io/en/stable/operator-manual/notifications/services/email/

Expected behavior
This should successfully trigger the event after subscribing to it.

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Version

v2.14.+

Logs

Paste any relevant application logs here.
@afzal442 afzal442 added the bug Something isn't working label Apr 16, 2025
@nitishfy nitishfy added component:notifications Related to notifications subsystem version:2.14 Latest confirmed affected version is 2.14 labels Apr 16, 2025
@blakepettersson blakepettersson changed the title Email notification fails to subscribe to email service docs: email notification fails to subscribe to email service Apr 16, 2025
@blakepettersson blakepettersson added component:docs and removed bug Something isn't working labels Apr 16, 2025
@blakepettersson
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@afzal442 this is not a bug per se, rather that the docs do not include all steps to have this working using GMail.

@afzal442 afzal442 linked a pull request Apr 17, 2025 that will close this issue
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component:docs component:notifications Related to notifications subsystem version:2.14 Latest confirmed affected version is 2.14
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docs: add app password step to retrieve using gmail support afzal442/argo-cd
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@blakepettersson @afzal442 @nitishfy