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cdrini opened this issue Sep 23, 2020 · 5 comments
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Unique visitors graph dropped to 0 #3827

cdrini opened this issue Sep 23, 2020 · 5 comments
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@cclauss
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Affects: Data Issues that affect book/author metadata or user/account data. [managed] Lead: @mekarpeles Issues overseen by Mek (Staff: Program Lead) [managed] Priority: 1 Do this week, receiving emails, time sensitive, . [managed] Priority: 2 Important, as time permits. [managed] Type: Bug Something isn't working. [managed]
Milestone
Sprint 2020-10

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@cdrini
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cdrini commented Sep 23, 2020

This graph dropped to 0 ~Aug 25, and hasn't quite recovered. There's a noticeable stop in a few things around this time.

Evidence / Screenshot (if possible)

image

Relevant url?

https://openlibrary.org/

Details

  • Logged in (Y/N)? Y
  • Browser type/version? FF80
  • Operating system? Win10
  • Environment (prod/dev/local)? prod

Proposal & Constraints

Related files

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@cdrini cdrini added Type: Bug Something isn't working. [managed] Needs: Triage This issue needs triage. The team needs to decide who should own it, what to do, by when. [managed] labels Sep 23, 2020
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cdrini commented Sep 23, 2020

Note it looks like this release happened on that day: https://github.com/internetarchive/openlibrary/releases/tag/deploy-2020-08-25

@mekarpeles
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See: August 25th deploy. Merging this issue w/ #3838

@mekarpeles mekarpeles reopened this Sep 28, 2020
@mekarpeles mekarpeles mentioned this issue Sep 28, 2020
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@mekarpeles mekarpeles added Affects: Data Issues that affect book/author metadata or user/account data. [managed] Priority: 1 Do this week, receiving emails, time sensitive, . [managed] and removed Close: Duplicate Needs: Triage This issue needs triage. The team needs to decide who should own it, what to do, by when. [managed] labels Sep 28, 2020
@cdrini cdrini added the Lead: @mekarpeles Issues overseen by Mek (Staff: Program Lead) [managed] label Sep 28, 2020
@cdrini cdrini modified the milestones: Next (proposed), Active Sprint Sep 28, 2020
@cdrini cdrini added the Priority: 2 Important, as time permits. [managed] label Oct 5, 2020
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cdrini commented Oct 5, 2020

@cclauss Could you investigate this one?

@cdrini cdrini assigned cclauss and unassigned mekarpeles Oct 5, 2020
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cclauss commented Oct 13, 2020

Related to #2481 ?

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cclauss commented Oct 15, 2020

@mekarpeles and I pair programmed on this one until we discovered and import sentry exception being raised on ol-www1. We did a python2 -m pip install sentry-sdk==0.18.0 on ol-www1 and re-ran the command sudo -uwww-data sh -c '/olsystem/bin/verify-node.sh ol-www1 && /olsystem/bin/olenv /opt/openlibrary/openlibrary/scripts/ipstats.py /opt/openlibrary/olsystem/etc/openlibrary.yml' to get things working again.

@cclauss cclauss closed this as completed Oct 15, 2020
@mekarpeles mekarpeles mentioned this issue May 22, 2023
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@RayBB RayBB mentioned this issue Oct 7, 2023
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Affects: Data Issues that affect book/author metadata or user/account data. [managed] Lead: @mekarpeles Issues overseen by Mek (Staff: Program Lead) [managed] Priority: 1 Do this week, receiving emails, time sensitive, . [managed] Priority: 2 Important, as time permits. [managed] Type: Bug Something isn't working. [managed]
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Sprint 2020-10
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