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feat: add new system event in v3.6 #1560

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Merged
merged 2 commits into from
May 12, 2025
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wfabjanczuk
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@wfabjanczuk wfabjanczuk requested a review from a team as a code owner May 8, 2025 07:43
@wfabjanczuk wfabjanczuk requested review from oliwiapolec and mdojwa May 8, 2025 07:45

### Request

It is not possible to send System event in API version 3.6.
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Suggested change
It is not possible to send System event in API version 3.6.
It is not yet possible to send a System event in API version 3.6.


### Request

It is not possible to send System event in API version 3.6.
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Suggested change
It is not possible to send System event in API version 3.6.
It is not yet possible to send a System event in API version 3.6.

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@wfabjanczuk will it be possible in the future? I assume yes (as it would replace system-message which allows so), but if that's incorrect we'd have to remove 'yet'

@@ -25,6 +25,10 @@ The developer preview version provides a preview of the upcoming changes to the

- The [**Get Dynamic Configuration**](/messaging/customer-chat-api/v3.6/#get-dynamic-configuration) response has a new format to support non-LiveChat widgets as default widgets.

### Events

- The [**System event**](/messaging/customer-chat-api/v3.6/data-structures/#system) was added.
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Suggested change
- The [**System event**](/messaging/customer-chat-api/v3.6/data-structures/#system) was added.
- A new structure for the [**System**](/messaging/customer-chat-api/v3.6/data-structures/#system) event has been added.

@@ -28,6 +28,10 @@ The developer preview version provides a preview of the upcoming changes to the
- The [**Thread**](/messaging/agent-chat-api/v3.6/data-structures/#threads) data structure has a new `customer_visit` field.
- The [**agent_disconnected**](/messaging/agent-chat-api/v3.6/rtm-pushes#agent_disconnected) push has a reason for disconnection, `role_permissions_changed`.

### Events

- The [**System event**](/messaging/agent-chat-api/v3.6/data-structures/#system) was added.
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Suggested change
- The [**System event**](/messaging/agent-chat-api/v3.6/data-structures/#system) was added.
- A new structure for the [**System**](/messaging/agent-chat-api/v3.6/data-structures/#system) event has been added.

@wfabjanczuk wfabjanczuk requested a review from oliwiapolec May 9, 2025 14:02
@oliwiapolec oliwiapolec merged commit 03f07b8 into master May 12, 2025
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@oliwiapolec oliwiapolec deleted the CDP-56-new-system-event branch May 12, 2025 07:25
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🎉 This PR is included in version 2.5.0 🎉

The release is available on GitHub release

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3 participants