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Refund Request for Unintended LobeHub Auto-Renewal Subscription #7502

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MichaelMorales85 opened this issue Apr 21, 2025 · 1 comment
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@MichaelMorales85
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Dear LobeHub Support Team,

I hope this email finds you well. My name is Maureen Brinton and I am
writing to request a refund for a recent subscription charge that was
the result of an unintentional auto-renewal.

Recently, I noticed a charge for LobeHub that I did not intentionally
renew. While I appreciate the service, I had planned to cancel the
subscription before the automatic renewal date. Unfortunately, I
overlooked the renewal deadline, and the charge was processed.

Given the circumstances, I kindly request a full refund for this
charge. I understand that mistakes happen, and I hope you can assist
me in resolving this matter.

Account Details:

  • Username: slaughter
  • Email: [email protected]
  • Purchase Date: 2025-04-20
  • Payment Amount: $24.90
  • Payment Method: MasterCard
  • Order Number: AFCA358C-0002

I appreciate your understanding and look forward to a positive
resolution of this matter.

Thank you for your attention.

Sincerely,
Maureen Brinton

@lobehubbot
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👀 @MichaelMorales85

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.
Please make sure you have given us as much context as possible.
非常感谢您提交 issue。我们会尽快调查此事,并尽快回复您。 请确保您已经提供了尽可能多的背景信息。

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