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Crash of unknown cause #1021

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K4LCIFER opened this issue Jan 6, 2024 · 5 comments
Open

Crash of unknown cause #1021

K4LCIFER opened this issue Jan 6, 2024 · 5 comments
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bug Something isn't working question Awaiting response

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@K4LCIFER
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K4LCIFER commented Jan 6, 2024

Description
When scrolling, the app will rarely, and intermittently just completely lock up. Scrolling stops working, and you can't tap any of the buttons. Sometimes, it is able to unfreeze itself -- and it then scrolls all the way down, if you had been scrolling while it was frozen, as if the scroll gets queued -- or you have to completely restart the app.

How to Reproduce
Unknown

Expected Behavior
N/A

Screenshots
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Device & App Version:

  • Device: Pixel 6
  • OS: Android 14
  • App Version v0.2.7

Additional Context
None.

@K4LCIFER K4LCIFER added the bug Something isn't working label Jan 6, 2024
@hjiangsu
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hjiangsu commented Jan 8, 2024

Thanks for the issue report! I have a couple of questions which may narrow down the issue.

Are you using compact view, or the card view for the feed?

  • If you are using the card view, is full-height images enabled?
  • If you are using card view, could you attempt to switch to compact view, and see if this issue is reproducible?

Do you have "Scrape Missing External Link Previews" on? This setting is located in Settings -> General. I believe this may have some performance issues as it has to scrape the external links for images.

I believe I encountered this issue in one of the earlier builds (back in version 0.2.2) but have not seen it recently

@K4LCIFER
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K4LCIFER commented Jan 8, 2024

Are you using compact view, or the card view for the feed?

I am using card view.

If you are using the card view, is full-height images enabled?

Yes, full-height images are enabled.

If you are using card view, could you attempt to switch to compact view, and see if this issue is reproducible?

I will trial this for some time to see if it goes away. I will note, though, that this issue is quite rare. I'm not sure I could even give an estimate as to its frequency of occurence. I want to say once or twice a week, but it could very well be less than that.

Do you have "Scrape Missing External Link Previews" on?

No -- it is turned off.

@hjiangsu
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hjiangsu commented Jan 8, 2024

Thanks for the response! I believe the issue comes from the card view, but it's difficult to track this issue down as you mentioned (it happens very rarely). If you do notice it again, let me know some more information about the content of the feed during that time (does the feed mainly consist of images, links, text, or in equal parts) - this could help narrow down it down further.

Ideally, being able to collect crash logs would help a lot in narrowing this down, but that feature has not yet been implemented yet (#340 is an open issue still).

@hjiangsu
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Just checking back in to see if there are any updates on this - have you experienced crashes with the compact view yet?

@hjiangsu hjiangsu added the question Awaiting response label Jan 26, 2024
@K4LCIFER
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It's difficult to test with any degree of certainty due to it's infrequency. I did use compact view for at least 2 weeks, and I did not experience any crashes; however, I switched to card view, and then didn't experience any crashes for probably a week until yesterday. So it could just be that I didn't test compact view long enough, but It did seem quite stable.

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