Live helper chat

It's open-source powered application. Which brings simplicity and usability in one place. With live helper chat you can bring live support on your site for free. http://livehelperchat.com

Demo

http://livehelperchat.com/demo-12c.html

Documentation

http://livehelperchat.com/documentation-6c.html

Folders structure

• Directories content:
• lhc_dc - Compiled Windows desktop client.
• lhc_dc_src - Desktop client source.
• lhc_translations - Translations folder.
• lhc_web - WEB application folder.

Features

Few main features

• Multilanguage
• Themes support - override default template files without changing kernel
• Write custom extensions without changing kernel
• Override default behaviour without changing kernel
• MVC structure - separated design/logic/models
• Web and Desktop client Windows/Mac/Linux support.
• Multiple chats same time
• Multiple operators
• Site widget
• Chats transfering
• Departments
• Asynchronous status loading, not blocking site javascript.
• Online users tracking, including geo detection
• GEO detection using three different sources
• Option to configure start chat fields
• Sounds on pending chats and new messages
• Users blocking
• Top performance with enabled cache
• Advanced embed code generation with numerous options of includable code.
• Template override system
• Module override system
• Support for custom extensions
• Changeable footer and header content
• Option to send messges to anonymous site visitors, (new)
• Flexible permission system:
  • Roles
  • Groups
  • Users

Google group: https://groups.google.com/forum/#!forum/livehelperchat