Horizon Zero Dawn (1151640)

[NamoDev]

Compatibility Report

• Name of the game with compatibility issues: Horizon Zero Dawn
• Steam AppID of the game: 1151640

System Information

• GPU: GTX 1080 Ti
• Driver/LLVM version: nvidia 440.100
• Kernel version: 5.7.6
• Link to full system information report as Gist
• Proton version: 5.0.10-RC4

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

Note: current NVIDIA driver is the latest version available in RPMFusion for Fedora 32

Symptoms

Game doesn't start - a dialog pops up saying "Unfortunately the game crashed" without providing any error details.

Reproduction

Just start the game through Steam.
steam-1151640.log

[olav-valle]

Same issue here. Identical error box, and nothing else.

System Information

• GPU: GeForce GTX 1080 Ti
• Driver/LLVM version: NVIDIA 440.95.01
• Kernel version: 5.4.0-7634-generic
• Link to full system information report as Gist:
• Proton version: 5.0-9

A comment further down noticed that the logs are different if you click "yes" or "no" to sending a report.
Here are logs for both cases:

Log when clicking "no" to sending crash report:
steam-1151640-no_crash_report.log

Log when clicking "yes" to sending crash report:
steam-1151640-yes_crash_report.log

Edit: Out of curiosity I tried with the newest GloriousEggroll/proton-ge-custom release, with seemingly same result.
Log here, in case it helps anyone: proton_5.9-GE-5-ST_steam-1151640.log

[NTMan]

Same issue here. Identical error box, and nothing else.
steam-1151640.log
Steam Sys-info

[korodarn]

Looking at the logs from everyone, looks like this is common point where error occurs.

warn:debugstr:OutputDebugStringA "An unknown unhandled exception (C06D007Eh) has occurred in thread 'Main' (0) at instruction location 000000007B00FC3Eh\n\nCall stack:\nBase address: 0x000140000000\n 0. 0x00007BCDAC6C RtlVirtualUnwind\n 1. 0x00007BCDAF82 RtlVirtualUnwind\n 2. 0x00007BCDB2FE NtRaiseException\n 3"

I"m having same issue, the same line was also in my proton log, along with the error cpu_context_win.cc:144] non-x64 context

[abhishek-rawal]

Same issue as mentioned by other users. However, I am still updating my results, incase it helps further to find the root cause.

System Info
steam-1151640_GE_5.9-5_ST.log
steam-1151640_Proton509.log
steam-1151640_Proton509_next.log

[fsyy]

same here
System Info

[Cxpher]

Same issue here.

[liberodark]

same here

[CuteSC2]

I think, "error cpu_context_win.cc:144] non-x64 context" is the crash-reporter crashing and not hzd.
When you click on no when being asked to send the error report, you get a much different proton log.
Then warn:debugstr:OutputDebugStringA "Initializing DLMalloc Heap\n" maybe looks like the evil witch, that caused all of this.
steam-1151640.log

[NextGenRyo]

It's also dx12 only. That might not help a lot either.

[77boaz]

I'm getting the same pop-up.. I tried multiple versions of proton including proton-ge and proton-tkg..

[wannfq]

I'm having the same issue

Then warn:debugstr:OutputDebugStringA "Initializing DLMalloc Heap\n" maybe looks like the evil witch, that caused all of this.
steam-1151640.log

It isn't. These logs have a lot of info and possibly not enough.

Point in fact you can look at

fixme:msvcrt:MSVCRT__stdio_common_vsnwprintf_s options 24 not handled
warn:debugstr:OutputDebugStringA "Initializing DLMalloc Heap\n"

and think that could cause a failure. But, it is highly likely a red herring.

Also, stuff like "execute_cfa_instructions", "raise_exception", "dump_unwind_info" can all be present in a working game. Logs can also present other challenges with log entries appearing at different places.

There's also fixme and warnings appearing for dx12 but that may or may not mean anything important as well.

fixme:d3d12_device_caps_init_feature_options1: TotalLaneCount = 3840, may be inaccurate.
fixme:dxgi:dxgi_adapter_QueryVideoMemoryInfo Returning fake video memory info.
fixme:dxgi:dxgi_adapter_SetVideoMemoryReservation iface 0xd97f40, node_index 0, segment_group 0, reservation 0x180000000 stub!
warn:d3d12_device_CheckFeatureSupport: Shader cache features not supported.fixme:d3d12_device_CheckFeatureSupport: Unhandled format 0x55.
fixme:d3d12_device_CheckFeatureSupport: Unhandled format 0x56.
fixme:d3d12_device_CheckFeatureSupport: Unhandled format 0x73.

Its possible this one may take months or more to solve. Just depends on the problems and how many.

[karzinogen]

Same issue here. Identical error box.
steam-1151640.log
steam-sysinfo.txt