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fix: use make method for mail tickets #2292

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Merged
merged 1 commit into from
May 8, 2025

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RitvikSardana
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Issue:
When the source of the ticket is Email, the images sent by the agent are not shown in the email.
This is because the images are directly sent in base64 encoding in the markdown syntax.

Solution
Using make function from the "Communication" doctype to handle tickets created via emails

@RitvikSardana RitvikSardana merged commit cdabb77 into frappe:develop May 8, 2025
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